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ITIL 2011 Key Element Guide Service Design

Author: 
Cabinet Office
Publisher: 
The Stationery Office
Format: 
Paperback
ISBN-13: 
9780113313617
Language: 
English

Book Information

The Key Element Guide ITIL Service Design provides a handy reference to the content contained within the core ITIL Service Design guidance and summarises its key elements.
 
ITIL Service Design provides guidance on the production and maintenance of IT policies, architectures and documents for the design of appropriate and innovative IT infrastructure services solutions and processes.

Key features:

  • Written by authors of the main core guidance titles
  • Provides a handy overview of the five core titles
  • Each Key Element Guide shares the same structure
  • Quality assured and endorsed by itSMF International.

 

Price£9.95

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