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ITIL 2011 Key Element Guide Service Transition

Author: 
Cabinet Office
Publisher: 
The Stationery Office
Format: 
Paperback
ISBN-13: 
9780113313624
Language: 
English

Book Information

The Key Element Guide ITIL Service Transition provides a handy reference to the content contained within the core ITIL Service Transition guidance and summarises its key elements.
 
ITIL Service Transition focuses on the broader, long-term change management role and release practices so that risks, benefits, delivery mechanisms and the ease of ongoing operations of services are considered.

Key features:

  • Written by the authors of the main core guidance titles
  • Provides a handy overview of the five core titles
  • Each Key Element Guide shares the same structure
  • Quality assured and endorsed by itSMF International.

 

Price£9.95

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